Shipping, Returns & Exchanges

Shipping
All U.S. orders over $75 before taxes will receive FREE USPS priority mail shipping. Orders under $75 will be shipped Flat Rate Priority Mail Shipping for only $7.95. 

All shipments will take approximately 1-3 business days to ship. Tracking information is provided via email to the customer at the time the order has shipped.

Online Returns
We are happy to accept returns for store credit (NO REFUNDS) for merchandise purchased online. We are here to make your return process as easy as possible. Please review the return policy below and if you have any questions, contact us at 9thstreetclothingco@gmail.com or (605) 610-8641.

  • We do not offer refunds
  • Returns must be postmarked within 14 days of the date you received your shipment.
  • You will be issued an online credit code for the selling price of the items purchased less any associated shipping fees (further detailed below).
  • Return shipping cost is the responsibility of the customer when shipping items back to us. For your convenience, we are happy to issue a return shipping label for any returned items and we will deduct that shipping cost from your store credit.
  • We will contact you via email with your online credit code for the amount of your returned items. STORE CREDIT NEVER EXPIRES.
  • We will accept your return of unworn, unwashed, unaltered merchandise. Items that smell of cigarette smoke or laundry detergent, have visible wear from being worn, have tags removed, or are received by us after the return period will NOT be accepted. NO EXCEPTIONS.
  • All sale items, accessories, headwear (hats & headbands) and basics (camisoles, leggings, bralettes, etc) are FINAL SALE.
  • Once an order has been placed, the order cannot be canceled and items cannot be removed from the order.  
  • If your return does not meet our guidelines, the item(s) is subject to denial. If denied, you will be invoiced for the return postage & if paid within 3 days, the item(s) will be mailed back to you. If invoice is unpaid, item(s) will be donated to charity of seller's choice.
  • Due to limited quantity of inventory, we do not offer direct exchanges simply because we cannot guarantee that the item you are trying to exchange for will still be available when the return reaches our department.  

Returns can be mailed to: 
9th Street Clothing Co
RETURNS
410 E 2nd Street
Yankton, SD 57078


In Store Returns

We are happy to accept returns for store credit (NO REFUNDS) for merchandise purchased in the store. We are here to make your return process as easy as possible. Please review the return policy below and if you have any questions, contact us at 9thstreetclothingco@gmail.com or (605) 610-8641.

  • Returns must be returned within 14 days of the date on the receipt.
  • You may either exchange the item(s) or receive a gift card for the amount of merchandise returned.
  • We will accept your return of unworn, unwashed, unaltered merchandise. Items that smell of cigarette smoke or laundry detergent, have visible wear from being worn, have tags removed, or are received by us after the return period will NOT be accepted. NO EXCEPTIONS.
  • All sale items, accessories, headwear (hats & headbands) and basics (camisoles, leggings, bralettes, etc) are final sale.

Defective or Damaged Merchandise
Please inspect your order immediately upon receipt. If you believe you have received defective or damaged merchandise, you MUST contact us within 3 days of receipt. NO EXCEPTIONS. If we do not receive notification that you have received a damaged item in 3 days, the return will be rejected and no store credit will be issued.

*If the defective or damaged merchandise was purchased online or in the store, please send a picture of the damaged/defective item to 9thstreetclothingco@gmail.com (include your order number with the word DAMAGED or DEFECTIVE in the subject line). You will receive a response from customer service within 1-2 business days.

Lost or Stolen Packages
The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to USPS or UPS.  Therefore, we are not responsible for delays in shipping, lost or damaged items, or products marked "Delivered" by USPS or UPS.  All orders will receive a tracking number once the order has been shipped.  If tracking states that your order has been delivered, it is YOUR responsibility to contact USPS & file a claim, if necessary.  If a package is lost or stolen, we are not responsible for refunding or replacing merchandise.  

 

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